Privacy Practices & Website Privacy Policy

Bloom Behavioral & Educational Solutions LLC
Effective Date: November 1, 2026
 

Bloom Behavioral & Educational Solutions LLC (“Bloom,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, bloomaba.net.

This Privacy Policy explains what information we collect through our website, how we use and protect that information, and the choices you have regarding your personal information. This policy applies to our website and online inquiry forms for both Bloom Behavioral & Educational Solutions and Bloom Learning Lab.
 

1. Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:
 

General Inquiries and Program Interest

• Parent or guardian names

• Email addresses

• Telephone numbers

• Information about the services or programs you are interested in

• General messages or questions submitted through our inquiry forms
   

Employment Inquiries

• Applicant names and contact information

• Employment history and qualifications

• Education, certifications, and professional experience

• Resumes and other information voluntarily submitted as part of an employment inquiry
   

Automatically Collected Information

When you visit our website, certain information may be collected automatically through website technologies, including:

• Internet Protocol (IP) address

• Browser type and device information

• Pages visited and time spent on the website

• Referring websites

• General website usage and interaction information

We use Google Analytics to help us understand how visitors use our website and to improve its functionality and content.
 

2. How We Use Your Information

Information collected through our website may be used to:

• Respond to questions and general inquiries.

• Provide information about ABA services and Learning Lab programs.

• Follow up with prospective families regarding services or enrollment opportunities.

• Review employment inquiries and communicate with prospective applicants.

• Improve our website, services, and online experience.

• Maintain website security and prevent misuse.

• Meet applicable legal and business requirements.

We do not sell personal information collected through our website.
 

3. How We Share Information

We may share information with trusted third-party service providers when necessary to operate our website, respond to inquiries, maintain business operations, or provide requested services.

These providers may include:

• Website hosting and website management providers.

• Google Analytics and related website analytics services.

• Email and communication service providers.

• Website security and spam-prevention services.

We expect service providers to use information only as necessary to perform their services and to maintain appropriate safeguards. We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Bloom and others.
 

4. HIPAA and Confidential Health Information

Bloom provides behavioral health and educational services and is committed to protecting the privacy of individuals and families receiving services. However, our general website inquiry forms are intended for general communication only. They are not a secure method for transmitting medical records, diagnoses, treatment plans, insurance information, or other confidential health information. Please do not submit confidential medical or protected health information through our general website forms. Information related to individuals receiving services through Bloom is handled in accordance with applicable privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Our separate HIPAA Notice of Privacy Practices explains how protected health information is used and disclosed in connection with healthcare services and describes applicable individual privacy rights. This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.
 

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality and understand visitor activity. We use Google Analytics to collect information about website traffic and visitor interactions. This information helps us evaluate website performance and identify opportunities for improvement.

You may be able to limit or disable cookies through your browser settings. Doing so may affect certain website features. Additional information about Google's privacy practices is available at https://policies.google.com/privacy.

6. Information Security

We take reasonable administrative, technical, and physical measures to protect information submitted through our website from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted through the internet. For this reason, please avoid submitting confidential or sensitive information through general website inquiry forms.
 

7. Information Retention

We retain information submitted through our website only for as long as reasonably necessary to respond to inquiries, evaluate employment opportunities, maintain business records, fulfill legal obligations, and support legitimate business purposes. Information related to individuals receiving services may be subject to separate clinical record retention requirements.
 

8. Your Privacy Choices

You may contact Bloom to:

• Ask questions about the personal information you have submitted.

• Request that inaccurate contact information be corrected.

• Request that we discontinue follow-up communications regarding a general inquiry.

• Ask questions about our website privacy practices.

Requests involving protected health information are handled under our applicable HIPAA policies and procedures. Certain information may need to be retained to meet legal, regulatory, clinical, or business recordkeeping requirements.
 

9. Third-Party Websites

Our website may contain links to third-party websites or resources. These websites operate independently and have their own privacy practices and policies.

Bloom is not responsible for the privacy practices, content, or security of external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.
 

10. Children's Privacy

Our website is intended primarily for parents, guardians, adult visitors, and individuals interested in our services and programs. Parents and guardians may submit general inquiries on behalf of their children. We ask that parents and guardians avoid submitting sensitive health information about children through general website inquiry forms. We do not knowingly use our general website forms to solicit personal information directly from children under the age of 13.
 

11. Changes to This Policy

Bloom may update this Privacy Policy periodically to reflect changes in our website, business practices, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.
 

12. Contact Us

If you have questions about this Privacy Policy or our website privacy practices, please contact:

Bloom Behavioral & Educational Solutions LLC
San Antonio, Texas
Website: https://bloomaba.net
Email: traci@bloomaba.net
Phone: (210) 643-1119

We appreciate the trust families and applicants place in Bloom and remain committed to treating personal information with care and respect.